Quick answer
At a roadside inspection, show your current day and previous 7 days of logs on the ELD screen. If the officer asks for a transfer, they give you a safety official code. With DocuDrive, open Inspection Mode, tap Send, choose web services or email, and enter the code in the comment field. The officer pulls the file from FMCSA’s server with eRODS and checks it for violations.
Be ready before the scale house
Most roadside trouble with ELDs starts before the stop. A few minutes of setup avoids most of it:
- Phone charged and mounted. If your ELD runs on a phone or tablet, 395.22(g) requires it to be mounted in a fixed position while driving and visible from the driver's seat.
- Logged in as yourself. Driving with no one logged in creates unidentified driving that an officer will ask about.
- Logs certified and annotated. Explain odd entries now, such as a long on-duty stretch at a shipper or a personal conveyance move.
- In-cab documents in reach. The data transfer instructions, malfunction instructions, and 8 days of blank logs. See our ELD cab card guide.
- Supporting documents. Bills of lading and fuel receipts for the trip, since officers can ask for any you have with you.
Step by step: showing and sending your logs
- Stop where directed and hand over what is requested. Expect to be asked for your license, medical certificate if required, registration, and your hours of service records for the current day and the previous 7 days.
- Open Inspection Mode. In the DocuDrive app, switch to Inspection Mode. The officer can review your logs on the phone screen. Many reviews start here.
- Wait for the transfer request. If the officer wants the file, they will ask for a telematic transfer by web services or by email and give you a safety official code, also called a routing or investigation code.
- Tap Send and enter the code. In Inspection Mode, tap "Send," choose the method the officer asked for, and type the code into the comment field. The code tags your file so the officer can find it.
- Let the officer pull the file. Your ELD sends the file to FMCSA's server. The officer opens it with FMCSA's eRODS software and reviews it for violations. Emailed files also go to FMCSA's server.
- Answer questions about the log. Expect questions about edits, unassigned driving, and anything that looks unusual. Show any supporting document you have with you if asked.
- Take the inspection report to your carrier. The carrier certifies that listed violations or defects were corrected within 15 days, keeps a copy for 12 months, and returns the form to the issuing state only if that state asks for it, a change that took effect July 22, 2026.
FMCSA describes web services as its preferred transfer method. The process is laid out in its ELD carrier and driver training and the ELD data transfer FAQs.
A note on transfer methods
An ELD must support either both telematic methods (web services and email) or both local methods (Bluetooth and USB). DocuDrive Logbook is registered with FMCSA for telematic transfer: web services and email. If an officer starts to set up a USB drive or Bluetooth pairing, tell them your device transfers by web services or email and offer the screen in Inspection Mode in the meantime.
What the officer is checking
- Hours of service limits: the 11-hour driving limit, the 14-hour window, the 30-minute break, and 60/70 hours. See hours of service rules.
- Form and manner: duty status changes with locations, vehicle and trailer numbers, shipping document numbers, and certified days.
- Edits and annotations: who edited a record, when, and why.
- Unassigned driving: miles on the truck with no driver logged in.
- Malfunction and diagnostic indicators: whether the ELD is flagging a problem, and whether you followed the malfunction procedure.
- The device itself: whether it is on FMCSA's registered list. A device removed from the list is treated as no ELD once its replacement deadline passes. See checking the registered list.
Unassigned driving
When the truck moves with no one logged in, the ELD records that time under an "Unidentified Driver" profile. Under 395.32, the driver must review unassigned driving when prompted at login and accept what is theirs. The carrier must assign the rest to the right driver or annotate why it is unassigned, and keep those records for 6 months. An officer who sees unassigned miles right before your shift starts will ask whose they were. If they were yours, they belong on your log.
If the ELD malfunctions or the file will not send
If the transfer fails and neither you nor the officer has a signal, FMCSA says the officer will review the logs on the display screen or a printout. If only your device cannot connect, the officer may flag it as potentially non-compliant, which is one reason the PT-40's own LTE connection matters.
A true malfunction triggers 49 CFR 395.34. You give your carrier written notice within 24 hours, reconstruct the current day and previous 7 days on paper unless they can be retrieved from the ELD, and keep paper logs until the device is fixed. At an inspection during a malfunction, you hand the officer those paper records. The carrier has 8 days to repair or replace the device.
Driving without an ELD when one is required
Per FMCSA's ELD FAQs, the officer cites the driver for having no required record of duty status and places the driver out of service for 10 hours (8 for passenger carriers) under the CVSA out-of-service criteria. After that you may finish the current trip on paper logs. Penalties are covered on our violations and penalties page.
DocuDrive includes Inspection Mode and telematic transfer in the $20 per truck monthly plan. Start with a 14-day free trial.
Sources
- 49 CFR 395.22, Motor carrier responsibilities (registered ELD, in-vehicle information)
- 49 CFR 395.24, Driver responsibilities
- 49 CFR 395.32, Non-authenticated driver logs (unidentified driving)
- 49 CFR 395.34, ELD malfunctions and data diagnostic events
- 49 CFR 396.9, Inspection of motor vehicles in operation
- FMCSA, ELD Carrier-Driver Training (data transfer by web services and email)
- FMCSA ELD FAQs, Data Transfer (routing code, no connectivity)
- FMCSA ELD FAQs, General (information packet in electronic form; no ELD at roadside)
- Federal Register, 91 FR 37053 (June 22, 2026): Completed Inspection Report Disposition
- FMCSA Registered ELD list
This guide is general information, not legal advice. Rules change; check the source before you rely on a figure.